Primary Services is excited to announce the urgent role of Customer Service Representative for our client in the energy industry. This is an amazing opportunity for someone who loves helping people and wants to be part of a fun, dynamic team. If you enjoy solving problems and making customers happy, this job is for you! We are interviewing today, so don’t miss out!
***Highly Preferred Retail Energy Professionals***
Primary Services se complace en anunciar la posición urgente de Representante de Servicio al Cliente para nuestro cliente en la industria energética. Esta es una oportunidad increíble para alguien que ama ayudar a las personas y desea ser parte de un equipo divertido y dinámico. Si disfrutas resolviendo problemas y haciendo felices a los clientes, ¡este trabajo es para ti! Estamos haciendo entrevistas hoy, ¡así que no te lo pierdas!
*** Profesionales Bilingue de Energía Preferidos***
Responsibilities
- Answer customer calls and emails with a friendly and helpful attitude.
- Promote the company’s awesome products and services.
- Accurately accept and record customer payments.
- Review reports and take action to fix any issues.
- Communicate with market partners and resolve any problems.
- Support other team members when needed.
- Collaborate with other departments to ensure customers get the best service.
Qualifications
- High School Diploma or equivalent required.
- Experience in the energy industry.
- Basic skills in MS Office Suites and MS Excel.
- Familiarity with ERCOT, PJM, MISO, NYISO, NEISO, PUC, and/or TDSP/TDU standards is a plus.
- Excellent people skills and good time management.
- Strong writing skills with the ability to explain things clearly.
- Ability to handle multiple tasks and solve problems effectively.
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#PSCSR
Job Types: Full-time, Contract
Pay: $20.00 per hour
Experience level:
Schedule:
- Day shift
- Monday to Friday
Language:
Ability to Relocate:
- Houston, TX 77092: Relocate before starting work (Required)
Work Location: In person