Workplace Experience Manager, San Francisco
A day in the life
Prologis is seeking a Workplace Experience Office Manager to work in our beautiful San Francisco global corporate headquarters. This role will manage all daily operations and employee experience for the office. You will be responsible for a variety of administrative services and facilities-related projects to ensure the smooth and efficient operations of the office. We are looking for an individual who can juggle multiple responsibilities and is willing to roll up their sleeves to get the job done while maintaining a friendly and warm presence. This role reports to the Director of Workplace Experience, manages a local facilities team, and works closely with cross-functional leaders across the business.
Key responsibilities include:
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Oversee the day-to-day office operations and employee experience, including maintaining a clean, organized and healthy office environment.
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Manage essential office services such as reception, security (card access system), maintenance, mail, and shipping.
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Manage a 4-person office team, including team members from the Prologis Employees with Disabilities Program and partner with the employees with disabilities agency to support the ongoing success of the office team.
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Lead SF Activities Committee as committee chair (or co-chair) - setup monthly meetings and recruit employees for coordination support.
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Coordinate with the building engineer and external vendors on maintenance and service repairs including HVAC, lighting, plumbing, key-card access/alarm system, janitorial, office equipment.
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Oversee vendor performance to ensure all work meets quality requirements and that services are provided in a timely and cost-effective manner.
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Coordinate logistics for meetings and events including quarterly town halls. Work with office team on reconfiguring furniture and food/beverage requirements for event execution.
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Oversee and support office renovation projects and all aspects of move management. Projects include internal space planning, seating assignments, and floor plan updates. Partner with IT and other departments to ensure a smooth and successful transition.
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Manage the office supplies, food, and beverage ordering and inventory.
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Handle emergency preparedness for the office. Oversee emergency response team and CPR/AED training. Manage emergency procedures and coordination of fire and earthquake drills.
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Support the Director of Workplace Experience with vendor selection, contract negotiations, invoicing, and budgets.
Building blocks for success
Required:
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5+ years of experience in office management or workplace experience
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Full Time / in office hours Monday - Friday and some evenings / weekends, as needed around major events. This is not a remote position.
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Ability to regularly move office equipment, boxes, and other items (up to 25lbs), as needed for space setup needs for meetings and gatherings
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Demonstrated experience independently running projects from planning to delivery
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Expert knowledge of office management and operations including employee experience, office equipment, mailroom operations, maintenance, and internal communications
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Minimum of 3 years of project management experience
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Minimum of 3 years managing a team
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Skilled at working with cross-functional teams and external vendors to successfully execute projects
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Strong understanding of vendor relationship management and the contract process
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A background in customer service or customer experience for internal accounts and business partners
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Problem solver and solutions oriented
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Ability to manage a large queue of tasks while being adaptable to the changing needs of the business
Preferred:
- Bachelor's degree in Facilities, Project Management, Business or equivalent experience
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Experience coordinating construction projects
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Previous work in event coordination or supporting events
Hiring Salary Range of: $109k - $150k / annually. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.