We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
- Pay will be determined based upon experience.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience preferred.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
- Must have worked in hotel as front desk for atleast 6 months.
Job Types: Full-time, Part-time
Pay: $9.00 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person