Schedule:
Tuesday- Saturday 9am-5:30pm
Responsibilities include:
- Receiving calls and record significant information.
- Receiving and dispatching orders for products or deliveries
- No selling and no collections
Job brief
The ideal candidate must be primarily an excellent communicator and able to remain calm and professional. You must be able to multi-task as well as take the appropriate action with little supervision.
Responsibilities
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Requirements
- Fast typing with experience in data entry
- Knowledge of procedures and guideline
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Job Type: Full-time
Pay: $17.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer Support & Client Services Occupations: 2 years (Required)
Work Location: In person