We are seeking a friendly, organized, and customer-focused Front Desk Receptionist to join our dental implant office. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to provide a welcoming and efficient experience for our patients. This position is available for full-time employment.
Key Responsibilities:
- Greet and welcome patients as they arrive at the office. Manage patient check-in and check-out procedures.
- Schedule and confirm patient appointments.
- Handle phone calls, answer inquiries, and direct calls to the appropriate staff members.
- Collect and verify patient information and insurance details.
- Process patient payments and manage billing records.
- Maintain patient confidentiality and ensure compliance with HIPAA regulations. Assist with administrative tasks such as filing, copying, and scanning documents.
- Maintain a clean and organized front desk and waiting area.
- Coordinate with dental staff to ensure smooth patient flow and timely appointments.
- Address and resolve patient concerns and complaints in a professional manner.
Qualifications:
- High school diploma or equivalent.
- Previous experience as dental front desk and working well with a team
- Excellent verbal and written communication skills.
- Proficiency in using computer systems Dentrix.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Professional appearance and demeanor.
- Ability to work effectively as part of a team.
Preferred Skills:
- Experience with dental practice management software (Dentrix).
- Familiarity with dental terminology and procedures.
- Bilingual skills are a plus.
Benefits:
- Competitive salary.
- Health insurance.
- Retirement plan options.
- Paid vacation and holidays.
- Opportunities for professional development and growth.
- Positive and supportive work environment.
How to Apply:
- Interested candidates are invited to submit their resume, a cover letter, and a list of professional references to jess@sagedentalnj.com. Please include "Front Desk Receptionist Application" in the subject line. Looking to fill position by no later than July 10th.
Please do NOT apply if you have NO experience working in a Dental Office. Complete job description to be provided at interview.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
Application Question(s):
- How many years have you been using Dentrix?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dental receptionist: 1 year (Required)
Work Location: In person