Are you driven by financial rewards and possess a dynamic, outgoing personality?
Join our team at Statewide Windows & Doors and embark on a rewarding career. We foster a positive work environment where creativity, efficiency, and continuous improvement are highly valued. Our commitment to excellence and customer satisfaction offers a workplace where your efforts are meaningful and contribute to our culture of growth and innovation. Be part of a dynamic team dedicated to delivering exceptional window and door solutions.
About Us:
For over a decade, Statewide Windows & Doors has been a trusted provider of top-quality products ensuring safety, energy efficiency, and customer satisfaction. Our commitment to excellence has solidified our reputation for outstanding customer service and superior products.
Job Overview:
We are currently seeking a motivated Appointment Setter to join our call center team. This role is pivotal in our customer acquisition strategy, requiring a proactive approach to engaging potential customers and scheduling in-home consultations.
Key Responsibilities:
- Outbound Calling: Proactively contact potential customers using leads and databases to introduce our products and services.
- Appointment Setting: Schedule appointments for in-home consultations, acting as the initial touchpoint for potential clients.
- Customer Engagement: Communicate effectively the advantages of our windows and doors, addressing any queries or concerns.
- Data Management: Accurately record all interactions and appointments in our CRM system.
- Performance Goals: Achieve and exceed weekly and monthly targets for setting appointments.
Qualifications:
- Experience in telemarketing, appointment setting, or call center roles is advantageous but not mandatory.
- Exceptional communication skills with a persuasive and friendly demeanor.
- Strong ability to establish a rapport and engage customers over the phone.
- Solid organizational and time-management skills.
- Proficiency in basic computer operations and familiarity with CRM software is preferred.
Benefits:
- Competitive hourly rate plus an attractive commission and bonus structure.
- Comprehensive training with ongoing support to foster your career success.
- A supportive and friendly team environment with opportunities for advancement.
- Flexible scheduling to accommodate your personal needs.
- Full health, dental, and vision coverage.
- Paid holidays.
Job Types: Full-time, Contract
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Performance bonus
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Work Location: In person