**Night Auditor Job Description** **Job Summary:** We are seeking a detail-oriented Night Auditor to join our team. The ideal candidate will have a strong background in hospitality, excellent customer service skills, and experience in night audit procedures. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours. **Duties:** - Conduct night audit processes to verify and balance entries, including room charges and payments - Greet guests upon arrival during late hours and assist with check-in procedures - Handle guest inquiries, requests, and concerns professionally and promptly - Ensure accuracy in financial transactions and prepare daily reports for management - Collaborate with various departments to guarantee guest satisfaction throughout their stay - Utilize phone etiquette to manage incoming calls efficiently and provide information as needed - Uphold the security of the premises during nighttime hours **Skills:** - Previous experience in guest relations, hospitality management, or front desk roles is preferred - Proficiency in phone etiquette and customer service practices - Familiarity with night audit procedures is advantageous - Multilingual abilities are a plus for interacting with diverse guests - Knowledge of hotel operations and hospitality industry standards This position offers an exciting opportunity to work in a dynamic hospitality environment, gaining valuable experience in night audit procedures and guest services. If you are passionate about delivering exceptional service, possess strong organizational skills, and thrive in an overnight setting, we encourage you to apply for the Night Auditor position.
Job Type: Part-time
Pay: $21.48 - $22.32 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Every weekend
- Overnight shift
- Overtime
Experience:
- Hotel experience: 1 year (Preferred)
Language:
Ability to Commute:
- New York, NY 10014 (Required)
Ability to Relocate:
- New York, NY 10014: Relocate before starting work (Required)
Work Location: In person