Overview:
The hostess is responsible for providing a warm and friendly welcome to all guests visiting our upscale golf simulator, bar, restaurant, and social club establishment. This role is the first point of contact and must create an excellent first impression through outstanding customer service.
Responsibilities:
- Greet and welcome all guests in a polite, friendly and professional manner
- Manage guest flow and seating in all dining areas as well as the golf simulator bays
- Answer incoming phone calls and respond to voicemails in a timely manner
- Schedule tee times and reservations for the golf simulators
- Coordinate reservations for dining and events
- Ensure waiting areas are clean and organized at all times
- Assist in guiding guests to their tables or simulator bays
- Answer guest questions about menu items, drink specials, facility offerings etc.
- Handle guest concerns or complaints and escalate to management when needed
- Cross-train and assist with basic serving duties during high-volume periods
Qualifications:
- Prior hostess or customer service experience strongly preferred
- Excellent communication and interpersonal skills
- Friendly, outgoing personality with the ability to multitask
- Professional appearance and demeanor
- Basic math skills to operate a POS cash register system
- Knowledge of golf terminology and simulator technology a plus
- Flexible schedule to work evenings, weekends and holidays
- Ability to stand for extended periods and move about the facility
We offer a competitive hourly rate plus an employee discount program. Join our team and be part of providing an unparalleled hospitality experience at our premier golf, dining and social destination!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Cedar Knolls, NJ 07927: Relocate before starting work (Required)
Work Location: In person