20 Best Client Services Manager jobs in Remote (Hiring Now!)

Manager Engineering
Hexure —Remote
In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee…
$120,000 - $130,000 a year
Principal Wealth Manager
Savvy —Atlanta, GA
In this high-impact role, you will operate in a very dynamic environment as an active wealth manager with clients where you will be responsible for developing…
$100,000 - $500,000 a year
Quick Apply
Client Success Manager
Network Coverage —Remote
You will be responsible for fostering strong client relationships, driving satisfaction, and promoting the growth and retention of our client base.
$70,000 - $90,000 a year
Quick Apply
3d
Manager, Engineering, Actuarial Calc Engine
Hexure —Remote
Outstanding expertise in the cutting edge of next-generation software engineering techniques for application architecture, version management, configuration…
$120,000 - $135,000 a year
Supervisor Case Manager
Providencia Group —Remote
A valid US Driver’s license. Bachelor’s degree in social work or an equivalent degree in psychology, sociology, or other relevant behavioral science.
Estimated: $50.2K - $63.5K a year
Wholesale Manager
Housby —Fairmont City, IL
Valid driver’s license and dependable transportation. Record data pertaining to customer calls, emails, and profiles via Salesforce.
Estimated: $61.8K - $78.2K a year
Quick Apply
Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus
Foresight Mental Health —Las Vegas, NV
Be an active, independent California Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical…
$70,000 - $110,000 a year
Quick Apply
5d
Commercial Lines Account Manager
WAHVE —Chicago, IL
We have assignments available to help our _Property & Casualty independent retail broker _clients in *Commercial Lines for Account Manager or Customer Service…
Estimated: $52.7K - $66.8K a year
3d
REMOTE Client/Account Success Manager for agency to help people THRIVE
Figmints Digital Creative Marketing —Remote
*Educational Background*: A BS/BA in business administration, marketing, communications, or a related field is preferred. Expected hours: 30 – 50 per week.
$50,000 - $110,000 a year
Quick Apply
11d
Law Firm Receptionist
MAH Advising PLLC —Remote
Answer and direct incoming phone calls in a professional and courteous manner. Perform general administrative tasks, including data entry, filing, and general…
$18 - $20 an hour
Quick Apply
10d
SALT Manager (Direct Tax)
Perkins & Co —Portland, OR
Assist multistate companies with state and local tax controversy which includes responding to state and local tax authorities; managing state and local tax…
$115,000 - $135,000 a year
Quick Apply
Sales Account Manager
Hope Builders Career Connections (HBCC) —Orange County, CA
Develop and implement effective sales strategies aligned with our mission and goals. Cultivate relationships with past clients to understand their evolving…
From $50,000 a year
Quick Apply
Director, Client Delivery
Hexure —Dallas-Fort Worth, TX
Team-building skills with technical and non-technical staff. We are committed to being a driving force in the innovation of the insurance market and that means…
$130,000 - $145,000 a year
Associate Project Manager, Client Services
Lighthouse Document Technologies Inc —Remote
Project management experience or PMP certification a plus. Duties require the ability to use a computer, communicate over the telephone, and read printed…
$68,000 - $80,000 a year
Quick Apply
Project Manager, Client Services
Lighthouse Document Technologies Inc —Remote
Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
$80,000 - $100,000 a year
Quick Apply
3d
MANAGER OF CLIENT BILLING
PharMerica —Longmont, CO
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the…
$75,000 - $100,000 a year
Physician Psychiatrist Medical Director
Confidential —Remote
Join us in our mission to provide exceptional patient care and drive innovation in the field of medicine. Board certification in a relevant specialty.
$106 - $209 an hour
Quick Apply
Manager, Client Relations Management
GeBBS —Remote
The Client Relations Manager will oversee and manage client engagements with focus on client deliverables and client satisfaction, develop new business…
Estimated: $72.5K - $91.8K a year
Translator into English
Propio Language Services —Remote
Familiarity with computer-assisted translation (CAT) tools like Wordbee. Competitive rates for your services. Adherence to projects' and clients' guidelines.
Estimated: $60K - $75.9K a year
Quick Apply
10d
Client Success Manager
Proactive Marketing LLC —Remote
Managing the entire client life-cycle, including onboarding calls, launch calls, check-ins, billing, and offboarding calls. Will become a full-time position.
$45,000 - $70,000 a year
Quick Apply

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Manager Engineering

Hexure - Remote

Apply Now

Job Details

Full-time $120,000 - $130,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Azure
React
Sales
5 years
DevOps
C#
Analysis skills
Software development
Agile
SaaS
Leadership
Communication skills

Full Job Description

Leading teams of C# and React engineers across US and India, you will manage developers responsible for the delivery of world class software for the entire sales workflow from quoting, insurance applications, e-signature to submission, used by the top US Life and Annuities carriers and distributors. You will focus relentlessly on delivering high-quality software products, raising the bar on engineering practices, agile development, and help migrate the application stack to a modern services oriented product while maintaining the highest standards for availability and quality.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why you’ll love working here:

Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.
Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
Office Closures – Inclusion and Diversity are integral to enhancing our culture. In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
We also have employee anniversary perks, health, and wellness programs, and much more!
Most benefits are effective on date of hire!

Deliverables and Performance Measures:

Delivery Metrics

Value Delivered Metrics: Measure the business value delivered by your teams. This could include features committed to versus released, user stories completed, bugs versus features with rationale for the productivity of the teams
Delivery Efficiency Metrics: Assess how efficiently your teams are delivering software. Look at lead time (from idea to deployment) and cycle time (from development to deployment).
Backlog Health Metrics: Evaluate the health of your backlog. Consider metrics like backlog size, aging items, and prioritization effectiveness.
Delivery Quality Metrics: Focus on software quality. Metrics can include defect density, code review feedback, and test coverage.
Sprint Metrics (Dependability Metrics): Assess sprint performance. Metrics include sprint completion rate, sprint goals achieved, and velocity, team improvements and actions to close gaps.
Code Metrics: Examine code-related metrics. Consider commit counts, pull request metrics, and code complexity.

Ways of Working Improvements

Value employees and recognize those who engaged and motivated teams drive success. Monitoring employee engagement levels, fostering a positive work culture, and retaining talented individuals are important factors in long-term success.
Emphasize the importance of collaboration and self-organizing teams. Monitoring team morale, satisfaction, and collaboration levels can provide insights into the overall health of the team and its ability to deliver value consistently.
Strive for continuous improvement. Regularly reflect on processes, seek feedback, and adapt proven best practices. Metrics such as the number of process improvements implemented, retrospective action items completed, and the adoption of new technologies or practices can indicate commitment to continuous learning and evolution.

Other Performance Measures

Oversees and supervises developers and team leads, setting performance objectives, conducting annual performance reviews, and recommending pay actions.
Develops, mentors and coaches team, fosters a positive work environment
Leads and manages the technical activities of multiple complex software development projects.
Drives adherence to existing processes and defines new and improved processes within the groups.
Motivates teams to solve problems and deliver high-quality results.
Manages stakeholder relationships across the business group and the company.
Performs risk and dependency management across the engineering organization.
Oversees resource planning activities, aligns work and resources with the organization's strategy, and integrates across boundaries as necessary.
Ensures the product group delivers software within accepted quality standards by facilitating a working "definition of done" (DoD) for Agile stories within each group.

What will make you successful:

Strong engineering background implementing customer-facing mission-critical web applications in C#, React, or comparable frameworks. Azure experience a plus.
Strong Product mind, able to contribute to evolution of product requirements and help shape product and roadmap decisions by providing sound advice across the functional/technical spectrum
10+ years total experience in software development and 5+ years of experience leading diverse global teams of different competencies and sizes.
Ability to multitask and manage several projects simultaneously.
Overseeing technology changes and effective execution including optimization of the current code base, improving the process of delivery execution using devops practices, and developing a SaaS offering
IOS/Android mobile experience is a plus
Experience in Life Insurance, Annuities, InsTech / Insurance Industry, or broader FinTech is a plus
Experience with consulting / client-delivery / solutions delivery environments and activities is a plus
Deep experience with large footprint 3rd party integrations and external software integrations
Deep knowledge of Agile delivery methodology and metrics tracking and continuous improvement.
Strong leadership, verbal, and written communication skills.
Ability to manage third-party relationships when required.
Exceptional problem-solving and analytical skills.

Core Competencies

Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.
Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.
Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer‘s satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.

Expected hours of Work:

This is a full-time position with regular office hours Monday through Friday. This position may work with the India office a few days a week and will require an earlier start to the day around 6:30MT. This position may require after work hours and occasional weekends, depending on work demands.

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance

Experience level:

5 years

Schedule:

8 hour shift

Work Location: Remote

Apply Now

Client Services Manager jobs in Remote

Manager Engineering

Principal Wealth Manager

Client Success Manager

Manager, Engineering, Actuarial Calc Engine

Supervisor Case Manager

Wholesale Manager

Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus

Commercial Lines Account Manager

REMOTE Client/Account Success Manager for agency to help people THRIVE

Law Firm Receptionist

SALT Manager (Direct Tax)

Sales Account Manager

Director, Client Delivery

Associate Project Manager, Client Services

Project Manager, Client Services

MANAGER OF CLIENT BILLING

Physician Psychiatrist Medical Director

Manager, Client Relations Management

Translator into English

Client Success Manager

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