20 Best Customer Service Manager jobs (Hiring Now!)

Senior Team Lead
Zynex Medical —Englewood, CO
*Developing Self & Others -* Instills a culture of continuous learning; understands own areas of development and encourages and supports others’ development…
From $25 an hour
Quick Apply
Retail Customer Service Lead
Ocean State Job Lot —Belfast, ME
Ensure the front end of the store is well maintained and stocked, which includes, but is not limited to, register racks, end caps, powerlane and service desk.
$18.75 an hour
8d
Retail Customer Service Lead - Full Time - Supervisory
Ocean State Job Lot —Nashua, NH
Ensure the front end of the store is well maintained and stocked, which includes, but is not limited to, register racks, end caps, powerlane and service desk.
$18 an hour
Customer Service Manager - Lee's Summit, MO (Downtown)
Equity Bank —Lee's Summit, MO
Train and develop bank team members for their current and future roles. Assist Bank Manager to achieve budgeted bank targets for growth of deposits and loans as…
Estimated: $33.4K - $42.3K a year
Quick Apply
Customer Experience Manager
Happy Valley —Gloucester, MA
Respond to customer reviews, (positive or negative) on Google Business Listings and Yelp Answer incoming calls and emails in an efficient manner.
$62,000 - $67,000 a year
Quick Apply
2d
Customer Support Lead
HomeWorld —Honolulu, HI
Experience in customer service, sales, or other related field. Experience with POS systems and data entry. Responsible for providing client support and service,…
$21 - $23 an hour
Quick Apply
Call Center Customer Service Manager
Burrtec —Bakersfield, CA
Responsible for answering action item related emails in prompt manner. Hearing sufficient to understand conversations, both in person and on the telephone.
$65,000 - $105,000 a year
Quick Apply
1d
Senior Manager, Customer Service
Call the Car —Diamond Bar, CA
Evaluate and implement customer service technologies and tools to enhance efficiency and effectiveness. Recruit, train, and develop customer service staff to…
$84,000 - $138,000 a year
Quick Apply
10h
Senior Customer Service Manager
Marketplace Foods —Hayward, WI
This position is responsible for the overall leadership of our cashier, baggers, bookkeepers, and customer service desk team members.
Estimated: $38.4K - $48.6K a year
6d
Outreach Operations Supervisor - $22.00/hr + Bonuses
DaBella —Bend, OR
Valid driver’s license with an approved driving record. Outside - inside - call center - entry level - automotive sales - luxury car - used car - medical -…
$22 an hour
Quick Apply
Distribution Center Customer Care Manager
NAPA —Syracuse, NY
Confers with customers by telephone, email or in person to provide information. Supervises the keeping of records within a company standard system of customer…
$65,000 a year
Quick Apply
17h
Assistant Manager of Customer Service
Hannaford —Boothbay Harbor, ME
Supervise the effective operation of the office/service desk/kiosk/front end/bottle room. Secure office and front-end cash drawers at all times when leaving it…
$18.95 - $27.25 an hour
Quick Apply
1d
Customer Service Manager
SOLVD Health —Carlsbad, CA
Prepare and distribute patient communications, such as letters, phone calls, invoices, and collections. Manage customer service phone calls to and from clients…
$120,000 - $150,000 a year
Quick Apply
Account Manager/Customer Service/Insurance agent Trainee
Arrow Insurance Management, Inc. —Avon, CO
Customer Service Representative for local property/casualty insurance agency. Four day work week or flexible hours in five day week, benefits.
$50,000 - $55,000 a year
Quick Apply
Customer Service Manager
State Farm Insurance- Edgar DeLeon Agency —Omaha, NE
The Customer Service Manager will assist our agency in reaching the next levels of growth by having a strong leader to assist the Agent in managing Customer…
$51,000 a year
Quick Apply
Customer Service Supervisor
Semper Solaris Construction, Inc. —El Cajon, CA
Develop and maintain a good working relationship with customer service agents to facilitate the resolution of customer inquiries. Paid sick and vacation time.
$70,000 - $80,000 a year
Quick Apply
Customer Service/Operations Manager
Grace Manufacturing Inc —Russellville, AR
This role will prioritize competing efforts, own and lead initiatives that cross departments, and provide operational guidance and analytical & consultive…
Estimated: $69.9K - $88.5K a year
Quick Apply
Customer Experience Manager - Multifamily Property Management
ARTISAN Management Group —Des Moines, IA
Design, develop, and implement custom training programs virtually, onsite, or in training facilities to enhance leasing performance, occupancy rates, and…
Estimated: $56.6K - $71.7K a year
Quick Apply
Client Services Manager
PalAmerican Security —San Jose, CA
Prolonged periods of sitting at a desk and working on a computer. As a Client Services Manager, you will play a crucial role in supervising and supporting…
$80,000 - $90,000 a year
Quick Apply
1d
Customer Service Manager - Commerce City, CO
84 Lumber Company —Commerce City, CO
Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner. This position is also responsible for assisting the store…
From $55,000 a year
1d

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Senior Team Lead

Zynex Medical - Englewood, CO

Quick Apply

Job Details

Full-time From $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Heavy lifting
Employee orientation
Microsoft Office
High school diploma or GED
Computer skills
1 year
Associate's degree
Leadership

Full Job Description

Your primary responsibility will involve supporting the Manager in the day-to-day operational oversight of their designated team. Within this position, you will engage with team members, offering guidance and leadership to enhance their individual skills and foster growth, ultimately enabling them to carry out their job responsibilities with increased effectiveness and efficiency.

Furthermore, as a representative of the Zynex brand, you bear the responsibility of delivering an exceptional experience to all "customers" in each and every interaction, without exception. Every decision you make should be in alignment with our mission, vision, and strategic objectives. All forms of communication, whether through email, mail, or phone, are expected to maintain a professional, straightforward, and harmonious tone. Any issues or obstacles that arise should be promptly addressed with solutions that align with our overarching strategy.

Zynex Medical was awarded “2024 Denver Top Workplaces” from the Denver Post

Competencies Needed:

Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
Alignment & Leadership - Leads by example, provides clarity to others on the relevance and importance of Organization’s principles; understands impact of climate on performance; keeps Organization’s interests at the forefront of decision-making; acts with unwavering integrity; conveys confidence in approach; wins respect.
Decision-Making - Takes a conceptual approach to identify key issues, sees relationships, and draws elements into a broad coherent framework; demonstrates ability to work with ambiguity and complexity; considers resources and risks to priorities solutions; acts fast on the most effective and efficient outcome.
Developing Self & Others - Instills a culture of continuous learning; understands own areas of development and encourages and supports others’ development through timely coaching, guidance, and feedback.

Essential Job Duties & Responsibilities:
Leadership (25% of Shift)

Model aligned leadership behavior, always communicating with utmost professionalism, and following all company policies/process without exception.
Observe, document, and report all occurrences of employees when there is non-compliance with company policy, process, or following appropriate chain of command.

Quality Checks & Reporting (25% of Shift)

Reviewing accounts/files periodically to ensure that employees are making progress on their workload, working files completely, and following company processes as they are outlined.
Reporting to Patient Enrollment Manager any trends in Orders, Conversions, Collections of Deposits, Processes or Employee Morale as this impacts the entire Department.
Providing professional feedback to Patient Enrollment Manager regarding team member’s performance in the areas assessed (Knowledge, Reliability, Initiative, Innovation, and Collaboration).
Assist in resolving patient and/or insurance escalations.

New Hire On-Boarding & Staff Training (25% of Shift)

Provide a seamless on-boarding experience from New Hire Orientation (NHO) into your department, including a structured on-boarding plan for at least the first week in the department.
Report your team’s training needs to your direct Manager regularly to ensure additional support and resources are provided in a timely manner.

General Duties & Responsibilities: (25% of Shift)

Complete typical duties associated with the Departments Team Lead position.
Conduct 1-on-1 one coaching meetings with Specialists.
Review timecards and ensure team is meeting daily goals.
Operate independently in Zynex’s access database/billing system to complete patient orders with a high degree of accuracy.

Additional Duties:

Meet daily goals and other duties, as assigned by Manager.
Dress and interact professionally in an office environment.
Follow all company policies and address issues following appropriate chain of command.
Complete.
Be present/visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager.

Education Requirements:

High School Diploma or equivalent required; college degree beneficial.

Physical & Environmental Requirements:
Computer Intensive Tasks (95% of shift):

Ergonomics: Maintain proper posture using an ergonomic chair.
Headset Usage: Regularly wear a headset for extended periods in a call center environment.
Communication: Effectively communicate via spoken, written, virtual, and electronic means.
Strenuous Eye Activities: Ability to focus and concentrate on detailed tasks for extended periods to reduce eye strain.
Repetitive Strain: Perform frequent keyboard and mouse activities with dexterity and careful hand movements to minimize the risk of strain.
Sitting/Standing for Extended Periods: Sit or stand for prolonged periods while working on a computer.
Technology Proficiency: Utilize office equipment, including computers, copiers, fax machines, and telephones, as well as demonstrate proficiency in Microsoft Office Software.
Dynamic Office Environment: Operate in a fast-paced, professional office setting.

Physical Tasks (5% of shift):

Heavy Lifting: Lift objects weighing up to 10 lbs.

Zynex Offers Exceptional Benefits (Full-Time Roles):

Premium starting pay (starting $25/hour).
Health, dental, & vision insurance.
401k with company contribution.
8 paid holidays + up to 2 additional floating holidays (1 every 6 months).
15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
Health & wellness bonus up to $50/month.
Frequent opportunities for role transitions and advancements.
Up to $75/month reimbursement for community volunteer hours.
Employee product discounts.

Zynex Medical accepts applications for this position on an ongoing basis.

Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To view and apply for all available positions at Zynex, kindly visit our careers page at www.zynex.com/careers.

Zynex Medical remains vigilant against fraudulent schemes, including the use of deceptive tactics like text messages and forged letters, which falsely promise job interviews and/or offers of employment under our company's banner. To clarify further:

We are actively hiring for various positions and will never ask for payment for job placements.
Job openings are solely advertised on trusted platforms like Indeed.com, LinkedIn.com, and Zynex.com.
Be cautious of job interview invites from locations other than our corporate office at 9655 Maroon Circle, Englewood, CO 80112.
Requests for information, interview scheduling, and job offer letters are validated exclusively if they originate from a sender's domain identified as zynex.com.
Report any recruitment approaches not linked to our official advertisements to law enforcement promptly.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Education:

Associate (Required)

Experience:

Leadership: 1 year (Required)

Ability to Commute:

Englewood, CO 80112 (Required)

Ability to Relocate:

Englewood, CO 80112: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Customer Service Manager jobs

Senior Team Lead

Retail Customer Service Lead

Retail Customer Service Lead - Full Time - Supervisory

Customer Service Manager - Lee's Summit, MO (Downtown)

Customer Experience Manager

Customer Support Lead

Call Center Customer Service Manager

Senior Manager, Customer Service

Senior Customer Service Manager

Outreach Operations Supervisor - $22.00/hr + Bonuses

Distribution Center Customer Care Manager

Assistant Manager of Customer Service

Customer Service Manager

Account Manager/Customer Service/Insurance agent Trainee

Customer Service Manager

Customer Service Supervisor

Customer Service/Operations Manager

Customer Experience Manager - Multifamily Property Management

Client Services Manager

Customer Service Manager - Commerce City, CO

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